The Energy Savings Agreement is Robert B. Payne’s maintenance plan for your heating and cooling system. You get a heating tune-up and an AC tune-up every year, 15% off parts, labor and overtime, and priority service when something breaks. We’ve served Fredericksburg, Stafford and Spotsylvania since 1930, and the plan is how we help your equipment last.
- Annual heating and AC tune-ups
- 15% off parts, labor and overtime
- Priority service
- Silver and Gold plans
Want details on a single visit? See heating maintenance and AC maintenance.
What’s Included
- An annual heating tune-up and cleaning
- An annual air conditioning tune-up and cleaning
- 15% off parts, labor and overtime
- Priority service when your system breaks down
- Loyalty credits
- A reminder when each tune-up is due
Most HVAC systems last at least 10 years, and parts wear the whole time. Routine maintenance lets a technician spot and fix small problems before they turn into bigger ones.
Source: Robert B. PayneSilver and Gold Plans
| Benefit | Silver | Gold |
|---|---|---|
| Annual heating tune-up and cleaning | Yes | Yes |
| Annual AC tune-up and cleaning | Yes | Yes |
| 15% off parts, labor and overtime | Yes | Yes |
| Priority service | Yes | Yes |
| Loyalty credits | Yes | Yes |
| Limited parts and labor coverage on internal operating parts of covered equipment | No | Yes |
| No diagnostic charge during regular business hours | No | Yes |
Gold coverage takes effect after your system receives a satisfactory rating from our technician. It covers most repairs or replacement of internal operating parts inside the heating and cooling units listed on your agreement. It doesn’t cover electrical or plumbing work outside the units, damage from negligence or misuse, or damage from fire, flood, freezing and other events outside our control. Call us for the full terms and current pricing.
What We Check at Each Visit
Every tune-up follows a checklist for your type of equipment.
Furnaces
We clean the heat exchanger, burner, safety controls and blower wheel, inspect gas and oil lines, check combustion air and wiring, calibrate the thermostat, adjust belts and run an efficiency test.
Hot water and steam boilers
We clean the heat exchanger and burner, oil the circulator, test the temperature, pressure and flow controls, drain the expansion tank, adjust the pressure-reducing valve and check the low-water cutoff on steam boilers.
Air conditioners and heat pumps
We clean the coils, blower and drain pan, check the refrigerant charge, replace the filter, test capacitors, contactors and relays, and check motor amperage. Heat pumps also get defrost, reversing valve and backup heat strip tests.
Geothermal systems
Along with the heat pump checklist, we check ground loop pressure, temperature and flow rate. See geothermal.
How Visits Are Scheduled in Fredericksburg
Spring: cooling tune-up
We service your air conditioner or heat pump before summer, so it’s ready for the hottest weeks of the year.
Fall: heating tune-up
We service your furnace, boiler or heat pump before the first cold nights. We contact you when each visit is due and follow up by phone or email if we don’t hear back.
Fredericksburg’s July average high is 90°F and its January average low is 23°F. A spring and fall visit puts each tune-up just ahead of the season that works the system hardest.
Source: US Climate DataWho the Plan Fits
- Heat pump owners. A heat pump heats and cools, so it runs most of the year and benefits from both visits.
- Homes with older equipment. As parts wear, a yearly check catches problems early, and the 15% discount helps when repairs come up.
- Oil and boiler homes. Our checklists cover oil lines, burners and boiler controls.
- Anyone who can’t wait in line. Priority service moves you up during heat waves and cold snaps.
Own a business? We also write maintenance contracts for commercial buildings. See commercial HVAC.
How to Sign Up
Call or request service
Call 540-300-6932 or contact us online. Tell us what equipment you have.
Choose Silver or Gold
We’ll explain both plans, what each covers and the current price.
First tune-up
A technician services your system. If you choose Gold, coverage begins once your system receives a satisfactory rating.
Stay on schedule
We reach out each spring and fall to set up your next visit.
Energy Savings Agreement Near You
What Plan Members Say
Always helpful and on time. Service plans are beneficial for service response and repair cost reductions. Techs are very friendly and knowledgeable.
Brandon Murphy troubleshot and serviced our A/C. Plus we added the Gold package in the event we need them in the future. He was efficient and professional at a reasonable price.
Excellent service. I have been using them for over 20 years. Always top notch. I got an appointment for the day I wanted. Problem found, fixed and covered by maintenance contract! Brandon was fabulous to talk with and to work with. I will always use them.
Five-star reviews from our Google Business Profile.
Energy Savings Agreement FAQs
What doesn’t the Gold plan’s parts and labor coverage include?
Coverage is limited to internal operating parts inside the heating and cooling units on your agreement. It doesn’t include electrical or plumbing work outside the units, damage from negligence or misuse, or damage from fire, flood, freezing, sabotage and other events beyond our control.
When does Gold plan coverage start?
Gold coverage goes into effect after your system receives a satisfactory rating from our technician. Ask us how that inspection works when you sign up.
Can you also service my water heater or humidifier?
Yes. We service water heaters, humidifiers, electronic air cleaners, condensate pumps and smart thermostats. Call us for pricing on these.
Can one agreement cover more than one system?
Gold coverage applies to the equipment listed on your agreement. If you have two systems, such as one upstairs and one down, tell us when you sign up and we’ll explain your options and pricing.
Can I put my oil furnace or boiler on the agreement?
Yes. Our furnace and boiler checklists include oil line inspection and burner cleaning. We’ve delivered fuel oil in the Fredericksburg area since the 1940s (HVAC Today), so oil equipment is familiar ground. See heating oil delivery.
Do you offer maintenance agreements for businesses?
Yes. We write maintenance contracts for commercial buildings that spell out the services and schedule for your equipment. See commercial HVAC.
What the Plan Covers
Join the Energy Savings Agreement in Fredericksburg
Call Robert B. Payne to sign up and get your next tune-up on the calendar.
