siren 24/7 Emergency Service

Get 24/7 emergency service from Robert B. Payne. Call 540-300-6932 now for urgent service.

Serving Fredericksburg, VA since 1930

Fredericksburg’s HVAC & Plumbing Company

Heating, cooling, plumbing and water heaters for homes and businesses across Fredericksburg, Stafford and Spotsylvania. On call 24/7, with upfront pricing on every job.

4.9 from 1,200+ customers 24/7 emergency service Since 1930
Robert B. Payne plumbing technician helping a homeowner

Now Offering Full-Service Plumbing

99-Point Plumbing Inspection

INSPECTION

$69

WATER HEATER FLUSH

+$30

Add a water heater flush to your inspection for just $30 more. Book now ›

About Robert B. Payne

From Horse and Buggy to Heat Pumps

For more than nine decades, Fredericksburg families and businesses have called Robert B. Payne when the heat goes out, the AC quits or the water runs cold. Our licensed, insured and certified technicians service every major brand, and we stand behind the work with written guarantees and upfront pricing.

Today we handle systems of every age, from steam boilers downtown to heat pumps in new construction, plus commercial HVAC service across the region.

  1. 1930

    Wood & ice

    Robert B. Payne starts delivering wood and ice to Fredericksburg homes by horse and buggy.

  2. Late 1930s

    Coal

    During the Depression, the company buys its first boxcar of coal on credit and adds coal delivery.

  3. 1940s

    Fuel oil

    Fuel oil delivery begins. RBP is still one of the few local companies delivering heating oil today.

  4. Late 1950s

    Central air

    RBP starts installing and servicing central air conditioning as it reaches Virginia homes.

  5. Late 1980s

    Homeowners first

    The company shifts from mostly commercial work to residential service and replacement.

  6. Today

    Full-service

    Heating, cooling, plumbing, water heaters and oil delivery, with technicians on call 24/7.

More about our history →

Our services

What We Can Help With

Repair, replacement and maintenance for every major system type, gas, electric, oil and geothermal.

American Standard outdoor air conditioning unit

Air Conditioning

Fredericksburg summers regularly push past 90 degrees with heavy humidity, so a struggling AC is more than an inconvenience. We repair, replace and tune up central air conditioners and ductless mini-splits, and we size every new system to your home so it cools evenly and pulls moisture out of the air.

All Cooling Services ›
Robert B. Payne technicians servicing a furnace

Heating

Few local companies still work on every kind of heating system. We do. Our team repairs, replaces and maintains gas, electric and oil furnaces, heat pumps, hot water and steam boilers, unit heaters and geothermal systems. Thinking about leaving oil behind? We also handle oil-to-gas conversions.

All Heating Services ›
Robert B. Payne technician servicing basement equipment

Water Heaters

Showers, laundry and dishes all depend on a working water heater. We repair, install and maintain gas, electric and oil-fired tank water heaters, and help you decide when a repair makes sense and when it is time to replace.

All Water Heater Services ›
Robert B. Payne technician installing sump pump plumbing

Plumbing

The same team that keeps your heat and hot water running also handles your plumbing, from a burst pipe in the middle of the night to drain cleaning, sump pumps, gas lines and whole-house repiping.

All Plumbing Services ›
Robert B. Payne technician servicing an oil furnace

Heating Oil Delivery

Keep your oil furnace, boiler or water heater running with residential and commercial heating oil delivery. Requesting a delivery is simple, pricing is competitive, and payment plans are available.

About Oil Delivery ›

What To Expect

Discover The Robert B. Payne Difference

  • Since 1930
  • 100% Satisfaction Guaranteed
  • Highly Trained Technicians
  • 24/7 Emergency Service
  • High-Quality Products
  • Upfront Pricing
About Us ›
Robert B. Payne technician adjusting a smart thermostat with a homeowner
Robert B. Payne technicians diagnosing a system in a basement
Technicians on call right now

Emergency service

Emergency Repairs, Day or Night

No heat on a January night, no cooling in a July heat wave, a water heater leaking into the basement. Call any hour and we will send a technician to your home or business.

  • A real person answers, every hour of every day
  • Trained technicians for every brand
  • The price before we start, with financing available
Our Reviews
See What Your Neighbors Are Saying

Count on Robert B. Payne for exceptional service! We have a 4.9-star rating and have served over 3,500 happy customers!

I have used R.B Payne exclusively for 24 years. Great folks with whom to do business. Highly skilled and courteous technicians. A company that sets the standard for reliability, integrity, and responsiveness.

Roger P.

I have been a customer of Robert B. Payne for many years. I always receive excellent prompt service. Their technicians are very well-trained and professional. I have never had any issues with them at all. Robert B. Payne installed both of my HVAC units which I am extremely satisfied with. I am a retired systems service…

Jim W.

They showed up super quick after my distress call. The technician, Alex, was friendly and the repairs were performed to my satisfaction. I definitely would recommend this HVAC company and will use them from now on. Thanks!!

Annette W.

From the first phone call, through sale, installation, and follow-up, everyone we met has been friendly, efficient, and helpful. The equipment installed has performed flawlessly in the first month and I know they will respond quickly if there are any hiccups. I think using Robert B. Payne was a solid decision. I cannot more highly recommend…

Terry D.

Wonderful experience! From the estimate to installation, Robert B. Payne were true professionals. They were quick and efficient in installing my new HVAC. Travis and Irving were the fantastic techs that did the job. They were professional, polite, knowledgeable, and on time. They answered all my questions and took the time to explain how the whole…

L.M.

The techs are friendly and do a great job making sure the system is working properly. I think it is nice that Robert B. Payne sends out reminder cards to call for your inspection and if they do not hear from you, they will reach out through phone call or email.

Karen N.
Our Reviews
See What Your Neighbors Are Saying

I have used R.B Payne exclusively for 24 years. Great folks with whom to do business. Highly skilled and courteous technicians. A company that sets the standard for reliability, integrity, and responsiveness.

Roger P.

I have been a customer of Robert B. Payne for many years. I always receive excellent prompt service. Their technicians are very well-trained and professional. I have never had any issues with them at all. Robert B. Payne installed both of my HVAC units which I am extremely satisfied with. I am a retired systems service…

Jim W.

They showed up super quick after my distress call. The technician, Alex, was friendly and the repairs were performed to my satisfaction. I definitely would recommend this HVAC company and will use them from now on. Thanks!!

Annette W.

From the first phone call, through sale, installation, and follow-up, everyone we met has been friendly, efficient, and helpful. The equipment installed has performed flawlessly in the first month and I know they will respond quickly if there are any hiccups. I think using Robert B. Payne was a solid decision. I cannot more highly recommend…

Terry D.

Wonderful experience! From the estimate to installation, Robert B. Payne were true professionals. They were quick and efficient in installing my new HVAC. Travis and Irving were the fantastic techs that did the job. They were professional, polite, knowledgeable, and on time. They answered all my questions and took the time to explain how the whole…

L.M.

The techs are friendly and do a great job making sure the system is working properly. I think it is nice that Robert B. Payne sends out reminder cards to call for your inspection and if they do not hear from you, they will reach out through phone call or email.

Karen N.

Built for this area

Every Kind of Home, Every Kind of System

The Fredericksburg area has 19th-century row houses, mid-century brick ranches and brand-new subdivisions within a few miles of each other. Each one heats and cools differently, and we have worked on all of them.

Historic Downtown Homes

Steam and hot water boilers, radiant heat and oil-fired systems are common in older homes. We repair and maintain them, and we can add ductless cooling without opening up plaster walls.

BoilersRadiant heatOil heatDuctless AC

Established Neighborhoods

Aging furnaces and split systems are due for replacement in many homes built from the 1960s to the 1990s. We help you weigh repair against replacement and handle oil-to-gas conversions.

FurnacesCentral ACOil-to-gas

Newer Stafford & Spotsylvania Homes

Heat pumps, high-efficiency systems and smart thermostats are standard in newer construction. We keep them running efficiently with service and maintenance plans.

Heat pumpsSmart thermostatsMaintenance plans

Businesses & Commercial Buildings

Rooftop units, unit heaters and commercial water heaters for offices, retail and light industrial properties.

Rooftop unitsUnit heatersWater heaters
Commercial HVAC services →
Special Offers

Save on your service today

A smiling HVAC technician in a uniform and cap sits next to an outdoor air conditioning unit and speaks with a woman standing beside him
$100 OFF
Air Scrubber
An outdoor American Standard air conditioning unit sits on a concrete pad in a yard next to a flower bed
$500 Off
A Complete American Standard HVAC System
An HVAC technician in a branded jacket and cap uses a power drill to service an outdoor air conditioning condenser unit
$50 off
any HVAC repair
A smiling HVAC technician in a branded uniform and cap demonstrates how to use a circular wall-mounted thermostat to a woman in a floral blouse
FREE second opinion
On repairs with proof of paid diagnostic fee from another company
A smiling HVAC technician in a uniform and cap sits next to an outdoor air conditioning unit and speaks with a woman standing beside him

$100 OFF

Air Scrubber
An outdoor American Standard air conditioning unit sits on a concrete pad in a yard next to a flower bed

$500 Off

A Complete American Standard HVAC System
An HVAC technician in a branded jacket and cap uses a power drill to service an outdoor air conditioning condenser unit

$50 off

any HVAC repair
A smiling HVAC technician in a branded uniform and cap demonstrates how to use a circular wall-mounted thermostat to a woman in a floral blouse

FREE second opinion

On repairs with proof of paid diagnostic fee from another company

Financing

0%

for 60 months*

Replace a failing system now and pay over time. Quick approval, no surprises.

See Financing Options *On approved credit.

Maintenance plan

Energy Savings Agreement

Keep your system tuned, catch problems early, and save on every visit.

  • Annual heating and air conditioning tune-ups
  • 15% off parts, labor and overtime costs
  • Priority service when you call
  • Loyalty credits toward future work

FAQ

Common Questions

Do you offer 24/7 emergency HVAC repair in Fredericksburg?

Yes. Call (540) 300-6932 any time, including nights, weekends and holidays, and we will send a technician to your home or business in Fredericksburg or the surrounding area.

Should I repair or replace my furnace or air conditioner?

It depends on the system’s age, the cost of the repair and how efficiently it runs. Our technicians give you upfront pricing on both options so you can compare. If another company already diagnosed the problem, ask about our free second opinion.

Is a heat pump or a furnace better for a Fredericksburg home?

With the region’s relatively mild winters, a heat pump handles heating efficiently for most of the season and provides cooling in summer. Many homeowners pair one with a gas furnace for the coldest nights. We will recommend what fits your home and budget.

Can you convert my home from oil heat to natural gas?

Yes, we handle oil-to-gas conversions from start to finish. If you would rather stay on oil, we also provide residential heating oil delivery.

Do you service all brands?

Yes. We repair and maintain heating, cooling and water heating equipment from every major manufacturer.

What areas do you serve?

Fredericksburg, Stafford, Spotsylvania, King George, Caroline County and nearby communities. See the full list below.

Do you offer financing?

Yes, 0% financing for 60 months is available on approved credit. See financing options.

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Fredericksburg & nearby Cities

Stafford | Spotsylvania | Locust Grove | King George | Falmouth | Garrisonville | Thornburg | Corbin | Ladysmith | Colonial Beach