Heating & Cooling Service Awards

Trane award
Trane Top 10 Award Winner 2021

The Trane Top 10 Award is presented to Trane Sales Engineers whose sales are among the top 10% of the entire Trane organization. There are over 800 Trane Sales Engineers nationwide and we are proud to be one of them.

Robert B. Payne BBB Accredited Business
Better Business Bureau Rating of A+

Robert B. Payne, Inc. has been a BBB Accredited Business since October of 1986.

Angie's List Super Service 2019
Robert B. Payne, Inc Earns 2019 Angie’s List Super Service Award

Fredericksburg, Virginia , Feburary 7 th , 2020 – Robert B. Payne, Inc is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2019.

Best Berg
Readers Choice Award 2016, 2017, 2018, 2019, 2020, 2021, 2022

A Winner of the Fredericksburg Readers Choice Award with back-to-back wins in 2016, 2017, 2018, 2019, 2020, 2021 & 2022. (Note: The HVAC category only started in 2016.)

Winner 2022 Cling
FredParent Family Favorite 2017, 2018, 2019, 2020, 2021, 2022, 2023

1st Place Winner of the FredParents Family Favorites in 2017, 2018, 2019, 2020, 2021, 2022 and now 2023. FredParent magazine has been a source of local information for Fredericksburg area families for the last 20 years.

Thompson B
Thompson Receives Ethical Business Leader Award

In June 2012, Robert B. Payne, Inc. president, Bob Thompson, was honored with the Ethical Business Leader Award by the Fredericksburg Regional Chamber of Commerce and Rappahannock Rotary Club. Read More Here.

Top Volume Dealer
TRANE “Top Volume Dealer” Award

In February 2013, Robert B. Payne, Inc. received the award for Top Volume Dealer and the Pacesetter award at the annual Trane Dealer Sales meeting in Pinehurst, NC.

The Top Volume Dealer award distinguishes Robert B. Payne, Inc., as #1 in Volume purchases for 2012.

Pacesetter Award 2012
TRANE “Pacesetter” Award

The Pacesetter award recognizes Robert B. Payne, Inc. as one of the top-ten volume dealers in the region in 2012.

Distinguished Dealer
Carrier “Distinguished Dealer” Award
The Distinguished Dealer Award recognizes Carrier’s most successful, service-oriented dealers based on leadership and management, customer intimacy, brand recognition, expertise, and operational excellence.
Trane Pinnacle Award
TRANE “Pinnacle” DSO Sales Achievement Award – top sales in 2007, 2008 & 2009
Robert B. Payne, Inc. was awarded the DSO Sales Achievement Pinnacle Award in 2007 & 2008 from Trane. This award is for the Top Regional Dealer Sales in the region.
Overall Performance Awards
TRANE “Total Sales Volume” Award and “Overall Performance Awards”
Quality installations require well-trained people. Our technicians are factory trained and NATE (North American Technician Excellence) certified, too. All of our team members must pass a drug test and complete background check. You can be assured that when we show up, you will be dealing with people you can trust – on every level.
Air Conditioning Contractors of America (ACCA) Membership – Since 1988
ACCA is the only nationwide organization of, by and for the small businesses that design, install and maintain indoor environmental systems.

Other Affiliations

GS Contractor Energy Star NATE Chember of commerce_logo Environment protection agency